sōlscience | Returns & Exchanges

RETURNS & EXCHANGES

RETURNS

 

Item(s) purchased from our retail website must be returned in new and unused condition and must be unopened in order to be considered for a refund. The item(s) must be returned to the address below within 30 DAYS of the order date. To return an item(s) for a refund, please ship to the address listed below with a copy of the original invoice and a written explanation of why the item(s) is being returned. Please note that we cannot refund the original shipping charges and all returns are subject to a 5% restocking fee. Return shipping is the responsibility the customer. Once the item is accepted, a refund transaction will be made within 7 to 14 days of item receipt.

All returns and exchanges should be shipped via insured traceable mail in a secure package to the following address:

 

sōlscience
Attn: Returns
P.O. Box 3725
Cerritos, CA 90703
U.S.A.

Please Note: sōlscience reserves the right to refuse any return claim. The decision is the sole discretion of sōlscience and will be decided when the product is received by sōlscience. For additional information, please contact us at lab@solscience.co.

EXCHANGES

Currently not applicable.

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